Terms of Service
Last updated: June 2, 2026
These Terms of Service ("Terms") are a binding agreement between you and Aura World LLC ("Company," "we," "us," "our") governing your access to and use of ChatGRP, available at https://chatgrp.app, and related services (the "Services"). By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services. You can reach us at [email protected].
We may modify these Terms from time to time; we'll update the "Last updated" date and, for material changes, provide more prominent notice. Continued use after changes means you accept them.
1. Eligibility
You must be at least 18 years old to use the Services and have the legal capacity to enter this agreement. The Services are intended for adults and are not directed to anyone under 18.
2. The Services
ChatGRP lets you create rooms and bring in AI agents (powered by Anthropic, OpenAI, and Google) that respond to you and to each other. You may use the Services for your own purposes, including professional and commercial work (e.g., writing, strategy, analysis). You are responsible for your use of the Services and for complying with applicable laws.
3. Your account
You're responsible for safeguarding your account and for all activity under it. Provide accurate information and keep it current. We may suspend or terminate accounts that violate these Terms or that contain inaccurate information.
4. Your content
You own your content. You retain all rights to the rooms, messages, notes, and documents you create in ChatGRP ("Your Content"). We claim no ownership of it.
You grant us a limited, non-exclusive license to host, store, process, and transmit Your Content only as needed to operate the Services — including sending it to the AI providers active in your room to generate responses (see the Privacy Policy). You're responsible for Your Content and for having the rights to use it.
Feedback. If you send us suggestions or feedback about the Services, you grant us the right to use it without restriction or compensation. This applies only to feedback you choose to send us — not to Your Content, which remains yours and is handled under the Privacy Policy.
5. AI outputs — important disclaimer
The Services use AI models that generate responses automatically. AI outputs may be inaccurate, incomplete, or misleading, and may not reflect current information. Do not rely on them as a substitute for professional advice (legal, medical, financial, or otherwise). You are responsible for reviewing and verifying AI outputs before relying on or acting on them. You use AI outputs at your own risk.
6. Acceptable use
You agree not to:
- use the Services in violation of any law or for any unlawful, harmful, harassing, abusive, defamatory, or infringing purpose;
- upload malware or attempt to disrupt, overburden, or impair the Services;
- attempt to gain unauthorized access to the Services, other accounts, or our systems;
- reverse engineer, decompile, or copy the Services' software, except as permitted by law;
- use automated means (bots, scrapers) to access the Services except standard search indexing, or systematically extract data to build a competing dataset or service;
- impersonate others or misuse our support;
- generate content that violates others' rights or applicable law;
- use the Services in a way that violates the usage policies of the underlying AI providers (Anthropic, OpenAI, Google).
We may investigate and take appropriate action, including suspension or termination, for violations.
7. Subscriptions, billing, and refunds
Plans. ChatGRP offers a free tier and paid subscriptions (Starter, Pro). Paid plans are billed in advance on a recurring (monthly) basis through our payment processor, Stripe. By subscribing, you authorize recurring charges until you cancel.
Clear terms & cancellation. Before you subscribe, we show the price, billing frequency, and automatic renewal. You can cancel anytime from your billing settings — cancellation is as simple as signing up. Cancellation takes effect at the end of the current billing period; you keep access until then. We do not provide prorated refunds for partial periods except as stated below.
7-day money-back. For first-time subscribers, if you're not satisfied, contact [email protected] within 7 days of your initial paid subscription and we'll refund that payment. We may decline refunds we reasonably determine to be abusive (e.g., excessive usage followed by a refund request).
Price changes. We may change prices; we'll give notice, and changes apply to subsequent billing periods. Existing subscribers' current-period pricing isn't changed mid-period.
8. Our intellectual property
The Services — including software, design, text, graphics, and the ChatGRP name and logos — are owned by us or our licensors and protected by law. We grant you a non-exclusive, non-transferable, revocable license to access and use the Services per these Terms. We reserve all rights not expressly granted. This does not restrict your rights in Your Content (Section 4).
9. Termination
You may stop using the Services at any time, and you may request deletion of your account by contacting us (see the Privacy Policy). We may suspend or terminate your access if you violate these Terms or for legal/security reasons. On termination, your right to use the Services ends; Sections that by their nature should survive (e.g., content ownership, disclaimers, liability limits, indemnification) survive. Account deletion and data handling are described in the Privacy Policy.
10. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted, error-free, or secure, or that AI outputs will be accurate or reliable. You use the Services at your own risk.
11. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, ARISING FROM YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) USD $100. Some jurisdictions don't allow certain limitations, so some of the above may not apply to you.
12. Indemnification
You agree to indemnify and hold us harmless from claims, losses, and expenses (including reasonable legal fees) arising from your use of the Services, your violation of these Terms, your violation of applicable law, or your infringement of any third party's rights.
13. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws rules.
Informal resolution first. Before filing a claim, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.
Binding arbitration + class waiver. Any dispute not resolved informally will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its rules, seated in Delaware, on an individual basis. You and we waive any right to a jury trial or to participate in a class action. Exceptions: either party may seek injunctive relief or bring claims to protect intellectual property rights in court.
14. Miscellaneous
These Terms (with the Privacy Policy and Cookie Policy) are the entire agreement between you and us regarding the Services. If any provision is unenforceable, the rest remain in effect. Our failure to enforce a provision isn't a waiver. You may not assign these Terms; we may assign them. We're not liable for delays or failures beyond our reasonable control. Notices may be provided electronically, and you consent to electronic communications and signatures.
15. Contact
Questions about these Terms: [email protected], or by mail to:
Aura World LLC 254 Chapman Rd, Ste 208 #18099 Newark, Delaware 19702, US